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The Difference Between Good IT and Great Technical Support Posted On : Sep-08-2011 | seen (88) times | Article Word Count : 413 |
In this article, you will find the difference between good IT and great technical support. Business owners and CEOs spend a lot of time trying to avoid below-average IT firms while staying on the lookout for the best ones that can help their companies grow and become more profitable. But while terrible work is usually easy to spot even if you aren't that familiar with technology, how do you know the difference between good IT and great technical support?
Here's a hint: The answer probably isn't where you would think to look.
If you ask the average business owner what makes great IT Stanley Johnson Jersey , he or she would probably answer that it has something to do with the knowledge of different hardware or software systems. That's not a bad answer, but it's only half-correct. Knowing what kind of technology a business needs to operate, and making sure it's all working well Luke Kennard Jersey , is just part of an IT provider's job; it's what we have to do just to stay in business.
Other things that might categorize a good IT and computer consulting provider would be responsiveness, affordability and clear billing practices, a team that does what it's supposed to Rick Mahorn Jersey , and even courteous service. So what's left? A great IT provider is all of those things as well, but the key difference is that they are proactive in solving your company's technology problems before they become bigger, more expensive issues.
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